FAQ

Delivery

Will I be notified of the status of my order?

Yes! You will receive a confirmation email once you place your order, followed by another after your order is shipped.

Why does my product differ from what is advertised?

Due to the lighting used during the photo session or the monitor’s display, the color of the photo may differ significantly from the actual item.

Payment

What payment options do I have?
We only accpt PayPal. You can also use credit card through PayPal.

Shipping

Do you ship overseas?
Yes, we ship internationally. Shipping costs will apply and will be calculated at the time of purchase. We conduct discounts and promotions throughout the year, so keep an eye out for special offers.

Do you offer free shipping?
Yes, we offer free standard shipping within the United States on all orders above $99.

What shipping carriers do you use?
We will use UPS/ EMS/ FedEx to ship your parcel.

Products

Can I return my product?
We work hard to ensure that our customers love our products, but if you need to return something, we’ll be pleased to assist you. You can email [email protected] with the confirmation number to ask for return. To learn more information about return, click here.

More Questions?

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If you have more questions, please contact us.